I haven’t updated my blog in a long time, I know. Not that there are that many regular readers here, but there were some. And there are many reasons for the delay. One of those reasons was that I was tossing around the idea of moving my blog to another platform. I have decided against that. It shall stay here. One of these days, I may purchase a URL for it, but it will still be here when I do. So, now that crisis is solved, and I can move on. I do have much to share, and some of it has to wait for a very special day, but I’ll do everything I can to make sure this stays much more up-to-date than it has. Until then, do take a gander at some of the blogs in my blogroll on the right side of the page here. Down, just a little bit. There you go. These are all A-1 approved-by-me blogs. Enjoy!
And it warrants saying again. Business was made for man, not man for business. In the end, not one single customer will attend my funeral, or even care when I pass. Which relationships are more important? The ones where I can have an impact. Of course, customer-service types would like you to belive that we can have an impact on those interactions, as well. And yes, you can. The same impact that a pebble in a stream has. Gone and forgotten. In the end, you’re not going to remember the reps you spoke to, and they’re not going to remember you. Done.
Yes, I’ve decided that I’m stuck in a rut. Which depresses me. Which makes the rut situation worse. Which depresses me even further. And so on, ad infinitum. So what do I do? Well, this is going to require some thought. I need to step back and take objective stock of my situation. Because something’s gotta change. I can’t keep doing this over and over again. I already think I know what the problem is, I just don’t have a solution yet.